Home / Support / Gorgias: AI Helpdesk & Chat
Gorgias: AI Helpdesk & Chat is a support app for Shopify by Gorgias Inc.. Starts at $10/mo. Rated 4.3★ from 708 reviews, Pack Rating 42.Last checked Oct 30, 2026. From the public Shopify App Store listing. How we rank
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Gorgias: AI Helpdesk & Chat
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by Gorgias Inc.. Launched March 1, 2017. Support #1
4.3★rating708reviews$10starts at6.1reviews/mo since launch4plan tiersNot listedtrial days
RATING
REVIEW VOLUME
42
PACK RATING (0-100) how it works
QUALITY 1 (weight 35)
MOMENTUM 83 (weight 25)
TREND pending (weight 10)
VALUE 15 (weight 15)
TRUST 94 (weight 15)
Pack Rating trend
Chart needs 7 real daily snapshots. Have 1 so far (since 2026-10-30).
Rating breakdown
5★ 581
4★ 34
3★ 9
2★ 12
1★ 72
Compare with
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Top 3 rated rivals in Support by Pack Rating.
Plans
| Plan | Price | Extras and limits | Trial days |
|---|---|---|---|
| Starter plan | $10/month | $0.40 per each additional ticket | Not listed |
| Basic plan | $60/month | $40 per each additional 100 tickets | Not listed |
| Pro plan | $360/month | $36 per each additional 100 tickets | Not listed |
| Advanced plan | $900/month | $36 per each additional 100 tickets | Not listed |
Listing details
| Developer | Gorgias Inc. |
|---|---|
| Developer location | Not listed |
| Launched | March 1, 2017 |
| Built for Shopify | Not listed |
| Free plan | No |
| Free trial | Not listed |
| Languages | Not listed |
| Works with | Not listed |
| Listed features | Not listed |
| Last checked | Oct 30, 2026 |
Market notes
- No changes logged yet. First seen 2026-10-30.
Source: Shopify App Store listing, fetched 2026-10-30.
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