Chatty vs Dondy
Chatty has a free plan and paid plans from $19.99/mo, and has a larger review base (1,898 reviews); Dondy has a free plan and paid plans from $6.99/mo.As of Oct 30, 2026. From public Shopify App Store listings. How we rank
What makes each one different
Chatty
- has a larger review base (1,898 reviews)
Best for: merchants who want a widely used, well reviewed option.
Dondy
- has a lower starting paid price ($6.99/mo)
Best for: stores that want a low monthly cost as they grow.
Both are top-rated support apps. This read is generated only from differences in their public listings, not from opinions.
Full lineup
| ChattyApp Store Chatty AI Chatbot & Live Chat | DondyApp Store Dondy: WhatsApp Marketing+Chat | |
|---|---|---|
| Pack Rating | 88 | 84 |
| Stars | 4.9★ | 4.9★ |
| Reviews | 1,898 | 832 |
| Rating breakdown | 5★96% 4★3% 3★0% 2★0% 1★1% | 5★92% 4★4% 3★1% 2★0% 1★3% |
| Free plan | Yes | Yes |
| Cheapest paid (real monthly cost) | $19.99/mo | $6.99/mo |
| Free trial | Not listed | Not listed |
| Pricing tiers |
|
|
| Integrations only this app lists | Not listed | Not listed |
| Features only this app lists | Not listed | Not listed |
| Languages | Not listed | Not listed |
| Built for Shopify | Not listed | Not listed |
| Launched | June 9, 2022 | March 15, 2023 |
| Developer | Chatty AI Sales Agent - For live chat & helpdesk | Dondy |
| Source | Shopify listing fetched 2026-10-30 | Shopify listing fetched 2026-10-30 |