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Dondy vs StoreFAQ

Dondy has a free plan and paid plans from $6.99/mo, and has a larger review base (832 reviews); StoreFAQ has a free plan and paid plans from $7.99/mo, and matches closely on the listed basics.As of Oct 30, 2026. From public Shopify App Store listings. How we rank

What makes each one different

Dondy

  • has a lower starting paid price ($6.99/mo)
  • has a larger review base (832 reviews)

Best for: stores that want a low monthly cost as they grow.

StoreFAQ

  • matches closely on the listed basics

Best for: stores comparing on the basics above.

Both are top-rated support apps. This read is generated only from differences in their public listings, not from opinions.

Full lineup

Dondy on App Store StoreFAQ on App Store
DondyApp Store
Dondy: WhatsApp Marketing+Chat
StoreFAQApp Store
StoreFAQ: Product FAQ Chatbot
Pack Rating8484
Stars4.9★5.0★
Reviews832159
Rating breakdown
5★92%
4★4%
3★1%
2★0%
1★3%
Not listed
Free planYesYes
Cheapest paid (real monthly cost)$6.99/mo$7.99/mo
Free trialNot listedNot listed
Pricing tiers
  • Free: Free
  • Pro: $6.99/month
  • Power Automation: $79.99/month
    rates start from $0.0158 (US)
  • Elite: $159.99/month
    WhatsApp rates start from $0.0126 (US)
  • Free: Free
  • Professional: $7.99/month
    $0.0159 per extra FAQ Page views, $0.30 per extra AI Chatbot Conversations
  • Growth: $14.99/month
    $0.0075 per extra FAQ Page views, $0.30 per extra AI Chatbot Conversations
  • Enterprise: $49.99/month
    $0.30 per extra AI Chatbot Conversations
Integrations only this app listsNot listedNot listed
Features only this app listsNot listedNot listed
LanguagesNot listedNot listed
Built for ShopifyNot listedNot listed
LaunchedMarch 15, 2023January 3, 2024
DeveloperDondyStoreware
SourceShopify listing
fetched 2026-10-30
Shopify listing
fetched 2026-10-30
Dondy on App Store StoreFAQ on App Store
Dondy StoreFAQ
Dondy pricingStoreFAQ pricingDondy alternativesStoreFAQ alternativesBest Support apps