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Moose vs StoreFAQ

Moose has a free plan and paid plans from $19/mo, and has a larger review base (488 reviews); StoreFAQ has a free plan and paid plans from $7.99/mo.As of Oct 30, 2026. From public Shopify App Store listings. How we rank

What makes each one different

Moose

  • has a larger review base (488 reviews)

Best for: merchants who want a widely used, well reviewed option.

StoreFAQ

  • has a lower starting paid price ($7.99/mo)

Best for: stores that want a low monthly cost as they grow.

Both are top-rated support apps. This read is generated only from differences in their public listings, not from opinions.

Full lineup

Moose on App Store StoreFAQ on App Store
MooseApp Store
Moose AI Chatbot & Live Chat
StoreFAQApp Store
StoreFAQ: Product FAQ Chatbot
Pack Rating8884
Stars5.0★5.0★
Reviews488159
Rating breakdownNot listedNot listed
Free planYesYes
Cheapest paid (real monthly cost)$19/mo$7.99/mo
Free trialNot listedNot listed
Pricing tiers
  • Free Forever: Free
  • Starter: $19/month
  • Growth: $49/month
  • Business: $249/month
  • Free: Free
  • Professional: $7.99/month
    $0.0159 per extra FAQ Page views, $0.30 per extra AI Chatbot Conversations
  • Growth: $14.99/month
    $0.0075 per extra FAQ Page views, $0.30 per extra AI Chatbot Conversations
  • Enterprise: $49.99/month
    $0.30 per extra AI Chatbot Conversations
Integrations only this app listsNot listedNot listed
Features only this app listsNot listedNot listed
LanguagesNot listedNot listed
Built for ShopifyNot listedNot listed
LaunchedAugust 22, 2023January 3, 2024
DeveloperVegahub Technology Inc.Storeware
SourceShopify listing
fetched 2026-10-30
Shopify listing
fetched 2026-10-30
Moose on App Store StoreFAQ on App Store
Moose StoreFAQ
Moose pricingStoreFAQ pricingMoose alternativesStoreFAQ alternativesBest Support apps